Dr Sania Nishtar has said that Ehsaas program to structure ‘One Window Initiative’ featuring physical and digital interfaces.
Through one window stop shop as one of the 135 Ehsaas programs and policy actions, the initiative aims to create awareness, integrate delivery of services under the Ehsaas umbrella, ensure transparency and improve government-to-citizen service delivery, she said. With an aim to extend maximum facilitation and information on Ehsaas to the disadvantaged populations, the government plans to open the first Ehsaas Physical Centre in Islamabad and launch #EhsaasDigital by March 2021.
Ehsaas has introduced several programs targeting 14 disadvantaged groups and now envisages a Single Window Service.The one-window operation would assist beneficiaries of social protection besides reducing duplication.
The initiative will optimise efficiency and coordination of multiple programs at service points, data streams and digital platforms.
