Federal Tax Ombudsman Dr. Asif Mahmood Jah said on Monday that progress is not possible without justice in the society because delaying justice is tantamount to denying justice.
He expressed these views while addressing a gathering organized by the Dera Ghazi Khan Chamber of Commerce and Industry at the Gymkhana Club here. He said that the Ombudsman is striving hard to address complaints of consumers as the basic purpose of our institution is to respect taxpayers and solve their issues immediately.
The Federal Tax Ombudsman said that our institution was established in 2000 with the fundamental objective of promptly addressing taxpayers’ complaints, adding that our department is resolving complaints of thousands of taxpayers every year. He further said that last year, more than 9,000 applicants were resolved within 45 days, while complaints from more than 12,000 applicants this year would also be addressed without delay. He said that our institution has initiated an awareness campaign under the Outreach Programme in remote areas of the country. The campaign, he said had started from Dera Ghazi Khan in this regard. He said that most of the complaints have been received by our institution, are against the federal board of revenue and we are facilitating citizens by submitting simple applications on plain paper to provide justice without delay.
